Returns & FAQ

Every product is made to order, so neither I (Snazzy Seagull) nor my print on demand provider (Fourthwall) can accept certain returns, refunds, or cancellations.

BRIEF SUMMARY

REFUNDS & REPLACEMENTS

YOUR ORDER IS ELIGIBLE IF your order has...

  • print error(s)
  • damage
  • overall quality issues

YOUR ORDER IS INELIGIBLE IF you ordered...

  • the wrong size
  • the wrong color
  • the wrong design
  • etc

CANCELLATIONS & CORRECTIONS

YOUR ORDER CAN BE CANCELLED OR EDITED ONLY IF...

  • your order has NOT gone into production

If your order has already been manufactured, it cannot be cancelled or edited.

CUSTOMS & TAXES

YOUR ORDER MAY BE SUBJECT TO ADDITIONAL FEES IF YOU LIVE OUTSIDE THE UNITED STATES.

My products are printed at a variety of locations worldwide. Therefore, no blanket statements can be made about additional fees if you live outside the U.S., as these fees vary order to order.

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and now, the more detailed section: please read below for necessary information!

All The Details

I want to make sure you love my products and quality is guaranteed. If there is a print error or visible quality issue, Fourthwall will replace or refund it on my behalf. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help to provide a speedy resolution.

Cancellations

All products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.

Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Refund policy

PayPal: Any refunds processed will show up in your Paypal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show up in your bank account within 7 to 10 business days depending on your bank.

Accepted Payment Methods

Payments are accepted via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

IF YOU STILL HAVE QUESTIONS, CONTACT FOURTHWALL OR MYSELF:

Contact info linked here or on "Contact" page